Industry Resources

Access useful webinars, documents and information to help you grow your tourism business.

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Ideal for tourism and hospitality operators in the Newcastle area, this monthly newsletter shares industry news, trends and updates.

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Destination Management Plan


Image Gallery

Access images

Industry Toolkit:
Seek Off Beat

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Product Development
with Destination NSW

View resources

Order Newcastle Visitor Guides

Boxes of guides are available (70 copies/box) for accommodation businesses, visitor attractions, restaurants and cafes and VICs. 

Order Guides


Business resources

Learn how to avoid making common business plan mistakes and create a one page business plan using the Business Model Canvas tool (© Strategyzer) to ensure your business is on the path to long-term success.

This 20 minute practical and hands-on webinar will give you the tools to put your business plan on a page, with 10 minutes for question time.

This webinar will provide you with an easy to adapt approach to thinking about your business in terms of your value proposition, how you market and who you market to, who your key partners are and more.

View Slides   View Webinar

Ensuring your business is inclusive to people with disability is crucial, for not only your business but also for your reputation.

The opportunity for you as a business is massive, with the value worth $10.8 billion to the economy (and that’s just tourism!).

This webinar covers the importance of being accessible friendly and how you can make your business accessible to all with the assistance of some steps and the use of a practical checklist.

View Slides   View Webinar

Contact us

City of Newcastle - Tourism Team
PO BOX 489, Newcastle NSW 2300