Live like a local, explore like a tourist.
A trip to the Newcastle Visitor Information Centre will help you experience the best the city has to offer without missing any of its special hidden gems. Professional and welcoming staff with a wealth of knowledge about Newcastle will happily share tips and tricks for exploring the city with you.
The Centre stocks a comprehensive range of maps and brochures. You will find city maps, guides to fascinating themed walks and flyers on local attractions such as harbour cruises and scenic tours. You will also find a range of guides to neighbouring destinations like the Hunter Valley, Port Stephens, Maitland and beyond.
Tip: during your visit, ask staff to show you the quirky and fun augmented reality experience illustrated by renowned local artist, Trevor Dickinson.
Drop in and say hello to the team at the Visitor Information Centre on your next visit to Newcastle.
Monday - Friday: 9:30am - 4:30pm
Saturday: 10:00am - 2:00pm
Closed Christmas Day, Boxing Day and New Years Day
The Centre is easily accessible by light rail, located directly adjacent the Civic terminal. It is walking distance to Newcastle Museum, the Newcastle Art Gallery, the harbour and Queens Wharf terminal. There are around 300 car parks within a 15- minute walk of the space.
A Covid Action Plan is in place to minimise risk to staff and visitors. A visitor register and hand sanitiser are located at the entrance door, the Centre is regularly disinfected, and social distancing markers are in place.
Passionately supportive of all things local, the Visitor Information Centre stocks a range of products made by Newcastle makers and traders.
From hand-blown glass, individually painted ceramics, Indigenous prints and locally made scented soaps, right through to local food products like sauces and honey - you will be spoilt for choice for a gift or souvenir. You can also purchase an official Newcastle Monopoly Board for just $45 and relive your holiday over and over.
Tip: Dream Big t-shirts are on sale during August for just $15. Available in a range of styles and sizes, they're the perfect addition to your wardrobe.